RE

referral-program

Plan, implement, and optimize referral marketing programs to boost user growth and retention.

Install

mkdir -p .claude/skills/referral-program-kostja94 && curl -L -o skill.zip "https://agentskills.codes/api/skills/download/17107" && unzip -o skill.zip -d .claude/skills/referral-program-kostja94 && rm skill.zip

Installs to .claude/skills/referral-program-kostja94

Activation

This is the description your AI agent reads to decide when to run this skill — the better it matches your request, the more reliably it fires.

When the user wants to plan, implement, or optimize referral program strategy. Also use when the user mentions "referral program," "referral marketing," "user referral," "refer-a-friend," "word-of-mouth growth," "referral rewards," "referral tracking," "referral code," "referral incentives," or "viral loop." For referral landing copy, use landing-page-generator.
364 chars✓ has a “when” triggerlonger than Claude Code's old 250-char listing cap (fine on current versions)
Intermediate

Key capabilities

  • Guide referral program strategy for AI/SaaS products
  • Identify product type, user base, and goal for a referral program
  • Compare referral, affiliate, and influencer marketing models
  • Recommend reward models like two-way, one-way, or tiered
  • Suggest mechanism types such as link-based, code-based, or social referral
  • Outline fraud prevention actions for referral programs

How it works

This skill guides referral program strategy by assessing project context, comparing marketing models, and outlining reward and mechanism types.

Inputs & outputs

You give it
User's product type, user base, and goal
You get back
Referral program design framework including reward structure, tracking, UX, fraud prevention, and monitoring

When to use referral-program

  • Design referral program
  • Optimize referral conversion
  • Setup referral incentives

About this skill

Channels: Referral

Guides referral program strategy for AI/SaaS products. Leverage existing users to drive growth; 3%-5% conversion vs 1%-2% for ads; CAC 50%-70% lower; referred users LTV 30%-50% higher, retention 20%-30% higher. Referral is necessity in overseas markets, not alternative.

When invoking: On first use, if helpful, open with 1-2 sentences on what this skill covers and why it matters, then provide the main output. On subsequent use or when the user asks to skip, go directly to the main output.

Initial Assessment

Check for project context first: If .claude/project-context.md or .cursor/project-context.md exists, read it for product, audience, and value proposition.

Identify:

  1. Product type: SaaS, AI tool, subscription
  2. User base: Size, engagement, retention
  3. Goal: Signups, purchases, or both

Referral vs. Affiliate vs. Influencer

DimensionReferralAffiliateInfluencer
WhoExisting usersProfessional promotersKOLs
IncentiveDiscounts, creditsCommissionFees, product
BarrierLow (all users)MediumHigh
Conversion3%-5%VariesVaries

Referral vs affiliate: Referral needs no landing page or application; integrated in dashboard. Affiliate requires landing page and approval.

Reward Models

ModelUse
Two-wayBoth referrer and referee get rewards; highest participation
One-wayOnly referrer rewarded; cost control
TieredRewards increase with referral count (e.g. $10 for 1-5, $15 for 6-10, $20 for 11+); incentivizes volume

Benchmark: Rewards typically 10%-30% of product price; ~11% off or ~$21 value; weak incentives = low participation. Triggers: signup, purchase, activation, or sustained use.

Mechanism Types

TypeUse
Link-basedUnique referral link; easy to implement; accurate tracking; share via email, social, SMS; works for web and app
Code-basedReferral code (e.g. FRIEND20); memorable; offline events; mobile-friendly input
Social referralShare buttons (Facebook, X, LinkedIn); viral spread; friend trust; young users

Tracking & Attribution

MethodUse
CookieWeb apps; 30-90 day window
URL paramsAll platforms; persistent in link
Referral codeMobile, offline; manual entry
Account associationLong-term tracking; subscription products

Attribution window: 30-90 days typical; 180 days for subscription. First-touch attribution to avoid double-counting.

Fraud Prevention

RiskAction
Self-referralDetect same device, payment, IP
Fake accountsValidate email, payment; monitor patterns
Bulk/automationRate limits; anomaly detection
Per-user cape.g. Max 10 referrals per user

Use tool anti-fraud features; audit referrals regularly.

Design Framework

  1. Reward structure: Type (cash, discount, credits, free service); amount (10%-30% of price); trigger; cap
  2. Tracking: Choose method; set attribution window; first-touch rule
  3. UX: One-click share; clear rules; dashboard with referral data; notify on success
  4. Fraud prevention: See above
  5. Monitor & optimize: Referral rate, conversion, CAC, LTV; A/B test rewards and flow

Best Practices

  • Run multiple programs: Target different audiences, stages, goals
  • Tiered rewards: Motivate top performers; progressive incentives
  • Friction-free sharing: Mobile-friendly; one-click share
  • Time-boxed incentives: "Refer this week for $15 off" creates urgency
  • Placement: Web, email, app, in-product touchpoints; dashboard integration primary

Implementation

ApproachUse
Self-buildFull control; low cost; URL params or cookie + reward logic + fraud checks; open-source (e.g. RefRef) for faster start
Third-partyFast launch; Cello, Viral Loops, ReferralCandy (e-commerce), Impact (enterprise); monthly fee

Placement: Most programs integrate in product dashboard; no landing page or application needed. Optional landing page for value prop, rewards, and case studies.

Startup cost: Typically hundreds for tools + dev.

Tools

ToolUse
CelloSaaS; AI-driven automation
Viral LoopsReferral + waitlist + contests
ReferralCandyShopify, e-commerce
ImpactEnterprise; unified platform
RefRefOpen-source; self-hosted

KPIs

Referral rate, conversion, CAC, LTV of referred users, referred-user retention.

Output Format

  • Reward model and mechanism type (link/code/social)
  • Tracking approach and attribution window
  • Placement (dashboard vs landing page)
  • Fraud prevention measures
  • Tool selection (self-build vs third-party)
  • KPI framework

Related Skills

  • discount-marketing-strategy: Referral rewards (discounts, credits); 10–30% benchmark; campaign design
  • affiliate-marketing: Different audience; can run both
  • influencer-marketing: Brand building vs. user-driven growth
  • directory-submission: Directory submission for discovery; referral for user-driven growth
  • analytics-tracking: Referral link tracking, UTM

When not to use it

  • When the user needs a landing page for affiliate marketing
  • When the user needs to build brand awareness through influencer marketing
  • When the user needs to submit a directory for discovery

Limitations

  • This skill focuses on referral programs for AI/SaaS products
  • This skill does not generate referral landing page copy
  • This skill does not implement the referral program directly

How it compares

This workflow provides a structured framework for designing and optimizing referral programs, unlike manually piecing together strategies.

Compared to similar skills

referral-program side by side with the closest alternatives in the catalog.

SkillInstallsUpdatedSafetyDifficulty
referral-program (this skill)04moNo flagsIntermediate
marketing-campaign-management03moNo flagsIntermediate
podcast-marketing04moNo flagsBeginner
scriptwriting179moNo flagsBeginner

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Example prompts that trigger this skill in your AI assistant.

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