user-journey-mapping
Analyzes user journeys to find intervention opportunities.
Install
mkdir -p .claude/skills/user-journey-mapping && curl -L -o skill.zip "https://agentskills.codes/api/skills/download/14810" && unzip -o skill.zip -d .claude/skills/user-journey-mapping && rm skill.zipInstalls to .claude/skills/user-journey-mapping
Activation
This is the description your AI agent reads to decide when to run this skill — the better it matches your request, the more reliably it fires.
构建用户旅程图并识别情绪变化与产品介入点，适用于从痛点中挖掘更深层心理需求与设计机会的场景。Key capabilities
- →Define user personas and trigger scenarios
- →Divide user journeys into distinct stages
- →Document user behaviors and emotional states at each stage
- →Identify critical intervention points for product design
- →Generate product design insights and intervention strategies
How it works
The skill guides the user through defining personas, mapping journey stages, behaviors, and emotions, and then identifying key intervention points to derive product design insights.
Inputs & outputs
When to use user-journey-mapping
- →Create a user journey map
- →Identify product intervention points
- →Analyze emotional shifts in user behavior
About this skill
用户旅程映射
Overview
通过阶段-行为-情绪映射找到真正需要被解决的“心理节点”。
Workflow
- 定义用户画像与触发场景
- 划分旅程阶段并记录行为
- 标注每阶段情绪与问题
- 标记可介入的关键节点
- 产出产品设计洞察与介入策略
旅程要素
- 阶段: 触发 → 察觉 → 焦虑升级 → 强迫行为 → 求助 → 解决
- 维度: 行为/情绪/痛点/现有替代方案
Output
- 用户旅程图(阶段/情绪/行为/痛点)
- 关键介入点与产品策略
Guardrails
- 旅程来自真实用户原话与行为
- 介入点要能对应可实现的功能
When not to use it
- →The user journey is not based on real user statements and behaviors
- →Intervention points cannot be mapped to implementable features
- →The user needs a general-purpose diagramming tool
Limitations
- →Journey must be derived from real user statements and behaviors
- →Intervention points must correspond to implementable features
- →Does not create the visual journey map itself
How it compares
This skill focuses on mapping emotional shifts and psychological needs within a user journey to identify specific product intervention opportunities, rather than just documenting a sequence of actions.
Compared to similar skills
user-journey-mapping side by side with the closest alternatives in the catalog.
| Skill | Installs | Updated | Safety | Difficulty |
|---|---|---|---|---|
| user-journey-mapping (this skill) | 0 | 4mo | No flags | Intermediate |
| ui-ux-pro-max | 1,909 | 5mo | Review | Intermediate |
| penpot-uiux-design | 27 | 6mo | Review | Advanced |
| ui-ux-designer | 41 | 4mo | No flags | Intermediate |
Try saying
Example prompts that trigger this skill in your AI assistant.
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