zendesk
Interacts with the Zendesk REST API to manage support tickets and customer service workflows programmatically.
Install
mkdir -p .claude/skills/zendesk && curl -L -o skill.zip "https://agentskills.codes/api/skills/download/425" && unzip -o skill.zip -d .claude/skills/zendesk && rm skill.zipInstalls to .claude/skills/zendesk
Activation
This is the description your AI agent reads to decide when to run this skill — the better it matches your request, the more reliably it fires.
Zendesk API for customer support. Use when user mentions "Zendesk", "supportKey capabilities
- →List and search support tickets
- →Create and update ticket records
- →Manage users and organizations
- →Bulk create support tickets
- →Monitor API rate limits
How it works
The skill interacts with the Zendesk REST API using curl commands to perform CRUD operations on tickets, users, and organizations.
Inputs & outputs
When to use zendesk
- →List support tickets
- →Create automated ticket responses
- →Manage help desk users
About zendesk
Automates Zendesk tasks including retrieving ticket lists, creating new support requests, and managing user data. It handles API authentication and pagination.
Zendesk Support REST API for managing tickets, users, organizations, and support operations. Use this skill to create tickets, manage users, search, and automate customer support workflows.
When not to use it
- →When the Zendesk API token access is not enabled
- →When performing non-support related data operations
Prerequisites
Limitations
- →Subject to Zendesk API rate limits
- →Requires agent or admin role for API access
How it compares
It provides pre-configured API request templates for common support workflows instead of requiring manual construction of API calls.
Compared to similar skills
zendesk side by side with the closest alternatives in the catalog.
| Skill | Installs | Updated | Safety | Difficulty |
|---|---|---|---|---|
| zendesk (this skill) | 15 | 3mo | Review | Intermediate |
| zapier-workflows | 11 | 8mo | Review | Beginner |
| controlling-spotify | 7 | 3mo | Review | Intermediate |
| smithery-ai-cli | 10 | 5mo | Review | Intermediate |
Try saying
Example prompts that trigger this skill in your AI assistant.
More by vm0-ai
View all by vm0-ai →You might also like
zapier-workflows
davila7
Manage and trigger pre-built Zapier workflows and MCP tool orchestration. Use when user mentions workflows, Zaps, automations, daily digest, research, search, lead tracking, expenses, or asks to "run" any process. Also handles Perplexity-based research and Google Sheets data tracking.
controlling-spotify
oaustegard
Control Spotify playback and manage playlists via MCP server. Use when user requests playing music, controlling Spotify, creating playlists, searching songs, or managing their Spotify library.
smithery-ai-cli
smithery-ai
Find, connect, and use MCP tools and skills via the Smithery CLI. Use when the user searches for new tools or skills, wants to discover integrations, connect to an MCP, install a skill, or wants to interact with an external service (email, Slack, Discord, GitHub, Jira, Notion, databases, cloud APIs, monitoring, etc.).
connect-apps
ComposioHQ
Connect Claude to external apps like Gmail, Slack, GitHub. Use this skill when the user wants to send emails, create issues, post messages, or take actions in external services.
freshdesk-automation
sickn33
Automate Freshdesk helpdesk operations including tickets, contacts, companies, notes, and replies via Rube MCP (Composio). Always search tools first for current schemas.
connect
ComposioHQ
Connect Claude to any app. Send emails, create issues, post messages, update databases - take real actions across Gmail, Slack, GitHub, Notion, and 1000+ services.