customer-feedback-analyzer
Turns unstructured feedback into prioritized, data-driven product improvement recommendations.
Install
mkdir -p .claude/skills/customer-feedback-analyzer && curl -L -o skill.zip "https://agentskills.codes/api/skills/download/10268" && unzip -o skill.zip -d .claude/skills/customer-feedback-analyzer && rm skill.zipInstalls to .claude/skills/customer-feedback-analyzer
Activation
This is the description your AI agent reads to decide when to run this skill — the better it matches your request, the more reliably it fires.
Analyzes customer feedback from surveys, reviews, support tickets, and interviews to identify themes, prioritize improvements, and quantify sentiment. Use when processing NPS results, analyzing churn reasons, reviewing product feedback, understanding support ticket patterns, or building a product or service improvement roadmap.Key capabilities
- →Analyze customer feedback
- →Identify themes
- →Prioritize improvements
- →Quantify sentiment
How it works
It processes feedback from various sources to identify patterns and sentiment, producing structured deliverables for product improvement.
Inputs & outputs
When to use customer-feedback-analyzer
- →Analyze NPS results
- →Identify product improvement themes
- →Understand churn reasons
About this skill
Customer Feedback Analyzer
Analyzes customer feedback from surveys, reviews, support tickets, and interviews to identify themes, prioritize improvements, and quantify sentiment. Use when processing NPS results, analyzing churn reasons, reviewing product feedback, understanding support ticket patterns, or building a product or service improvement roadmap.
What This Skill Produces
- Structured, quantified deliverables with specific dollar amounts
- Industry-aware analysis with built-in benchmarks
- Actionable recommendations with prioritized next steps
Access
This skill definition is available to Cognify clients and partners.
To learn more or request access: cognify.com | LinkedIn
Build Your Own
Learn to create Agent Skills like this one: Custom Skill Developer Guide
When not to use it
- →Non-feedback data analysis
Limitations
- →Requires access to feedback data
How it compares
It provides industry-aware analysis with built-in benchmarks.
Compared to similar skills
customer-feedback-analyzer side by side with the closest alternatives in the catalog.
| Skill | Installs | Updated | Safety | Difficulty |
|---|---|---|---|---|
| customer-feedback-analyzer (this skill) | 0 | 5mo | No flags | Intermediate |
| market-sizing-analysis | 73 | 2mo | No flags | Intermediate |
| exploratory-data-analysis | 15 | 2mo | Review | Intermediate |
| model-compare | 7 | 8mo | Review | Advanced |
Try saying
Example prompts that trigger this skill in your AI assistant.
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